Effective Date: January, 2024

At Lola Eclectic Market, we are proud to curate unique pieces that not only enhance your lifestyle but are also good for the planet. We believe in thoughtful purchasing decisions and encourage our customers to cherish their selections.

Return Policy Overview

While we hope that you love your purchase, we understand that sometimes things just don’t work out. If you’ve received an item that doesn’t fit or simply isn’t what you expected, we offer a fair return policy to accommodate your needs.

Eligibility for Returns

Return Window: You have 30 days from the date of delivery to initiate a return.

Condition of Items: To qualify for a return, items must be in their original condition, unworn, unused, and with all tags attached. We do not accept returns on items that show signs of wear or have been altered.

Exclusions: Due to the nature of our curated items, some items may be final sale. Please check the product description for any specific exclusions.

How to Start a Return

1. Contact Us: Please reach out to us directly via email to inform us about your return. Include your order number and reason for the return.

2. Return Authorization: Once we process your request, we will provide you with a Return Authorization Number and instructions on how to return the item.

3. Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Process

Refund Method: Refunds will be issued to the original payment method within 5-10 business days after we receive the returned item.

Inspection: All returns are subject to inspection to ensure they meet our return policy criteria.

Exchanges

If you would like to exchange an item for a different size or style, we recommend initiating a return for the unwanted item and placing a new order for the desired item.

Additional Information

We appreciate your understanding of our return policy and your commitment to making mindful choices. If you have any further questions or need assistance, please don’t hesitate to reach out.

Thank you for supporting Lola Eclectic Market, where unique finds meet sustainability!

Contact Us: 

Email: lolaeclecticmarket@gmail.com

Website: lolaeclecticmarket.com  

Phone: 435-513-2090